The Importance of Client Communication for 2021


The way you communicate with clients is important in any year, but of course that is a challenge during a pandemic. Although face-to-face interactions are limited due to COVID-19, effective communication with clients has become even more important.

You have probably increased your use of e-mail, text, phone, and video conferencing. You may have amped up your blogging and social media activities too… but have you considered the role that frequent printed communications could play in the coming year?