It is hard to believe that a year has passed since I accepted the role of President of UFI during the 2019 Congress in Bangkok.
And what a year it has been! As I write my final column as President, I marvel at how the industry has come together in a time of crisis and is ensuring that we will come out of this pandemic stronger and better than before.
As we entered a new decade, we had no idea what was going to hit our industry. During the CEO Summit in Rome in February, the discussion around COVID 19 was only beginning and we were quickly challenged in a way that was to test our resiliency, solidarity and our ability to pivot to find ways to keep in contact with our customers, suppliers and colleagues.